baji Responsible Gambling — Your safety is our priority
Knowing your limits is just as important as enjoying the entertainment. baji believes that playing responsibly is what ensures genuine enjoyment in the long run. On this page you can learn how to keep yourself and your family safe.
Let gambling be a form of entertainment, not addiction
The wellbeing and mental health of those who play at baji matter most to us. Online betting and casino games are for entertainment only — they are not a source of income and should never be seen as a solution to financial problems. We want you to feel good at the end of every session, free from stress and happy.
baji's Terms and Conditions clearly state that this platform is prohibited for those under 18. But we go a step further — the minimum age to participate in betting and casino games at baji is 21 years. This restriction is strictly enforced and confirmed through account verification.
Remember: Every bet carries the risk of loss. Never bet money whose loss would cause problems in your daily life. Be careful of the urge to bet more to recover money you have lost.
You can read more about baji's values and our commitment to players on our About Us page. We believe that entertainment in an honest and transparent environment is the foundation of genuine trust.
Tools for Setting Your Own Limits
baji gives you several useful tools to keep your playing habits in check. Contact 24/7 live chat or email support to activate any of these.
Deposit Limit
Set the maximum amount you can deposit daily, weekly, or monthly. Reducing a limit takes effect immediately; increasing a limit is subject to a waiting period.
Deposit ControlSession Time Limits
Decide in advance how long you will play in one sitting. When the set time is up, the system will automatically notify you and encourage you to take a break.
Time ManagementCooling-Off Period
Temporarily close your account for anywhere between 24 hours and 30 days. During this time, logging in or placing bets will not be possible, but the account will not be permanently deleted.
Cooling-OffSelf-Exclusion
If you need a longer break, activate self-exclusion. While active, access to the account is completely blocked. It cannot be reversed before the period ends.
Long-Term ProtectionActivity History
View your complete betting and deposit history at any time. Understanding your own spending patterns is the first step to making informed decisions.
TransparencyDirect Support
To activate any of the above tools or review your limits, contact baji's 24/7 live chat support or email. Support is available in both Bengali and English.
Direct ContactSelf-Exclusion Request Form
Fill in the form below. Our support team will process your request within 24 hours.
You can also submit the request directly via live chat instead of this form.
Be cautious if you notice these signs
Problem gambling habits usually develop gradually. If you notice any of the signs below in yourself, seek help promptly.
Spending Beyond Your Budget
You are spending more than you can afford, or borrowing money from others to place bets.
Chasing Losses
You keep increasing your bets to try to win back money you have lost and cannot stop.
Mood Changes
You feel irritable, anxious, or uncomfortable when you cannot play, and you are hiding it from your family.
Losing Track of Time
You are spending hours playing instead of fulfilling work, study, or family responsibilities.
If you notice any of the above signs in yourself, take a cooling-off period immediately and contact baji support. Seeking help from a professional counsellor is completely normal and takes courage.
Where to go for help
If you are struggling, do not stay alone. Help is available from family, friends, and professionals.
baji Live Chat and Email
baji's support team is available 24 hours a day, 7 days a week via live chat and email. You can communicate in both Bengali and English. Help is provided for everything from setting safety limits to self-exclusion.
24/7 SupportFamily and Trusted People
Family members or close friends are often the greatest source of support. Share your problems openly. Letting someone in your family know means they can keep an eye on your gambling habits and help you when needed.
Family SupportProfessional Counselling
Seeking help from a mental health professional or addiction counsellor is not a sign of weakness — it takes courage. Mental health services in Bangladesh are now far more accessible than before.
Professional Counsellingbaji's Responsible Gambling Pledge
We are committed to building a responsible gambling environment not just in words but in action. Below are our key pledges.
- Age verification is mandatory at account registration — applies to those aged 21+.
- Any player can set limits on their account at any time.
- Self-exclusion requests are processed on a priority basis.
- If unusual gambling patterns are detected, the support team may reach out.
- You have the option to opt out of promotional communications.
- Your personal and financial information is protected with SSL encryption.
Age Verification and Minor Protection
The minimum age to participate in any betting or casino activity at baji is 21 years. Documents proving age may be requested at registration and at any subsequent stage.
If a minor in your family uses your device, make sure to use parental control software on the device and be careful not to leave your account logged in when handing the device to a minor.
If a minor or unauthorised person ever attempts to access a baji account, immediately change your password following the method described in our FAQ and notify support.
Useful Tips for Playing Responsibly
Set a budget in advance and never bet beyond that budget — whether you are winning or losing.
Keep a clear head. Never bet when you are stressed, tired, or under the influence of alcohol.
Take regular breaks. At least every hour, get up and walk around for 10–15 minutes, drink some water, and rest your eyes.
See gambling as entertainment, not a way to earn money. Losing is normal — keep that in mind when you play.
Spend time outside and with your family. Do not let betting take the place of your social life.
Read your Privacy Policy and learn how baji uses and protects your information.