Common questions about deposits, withdrawals and bonuses at baji

Yes, at baji you can set a cooling-off period on your own account, during which you can take a break from playing for a set period of time. For long-term self-exclusion, contact the support team via 24/7 live chat or email. They will help you temporarily or permanently deactivate your account as requested.

Some common signs are: repeatedly placing bets to chase losses, prioritising gambling over family or work, spending beyond your set budget, and being unable to stop playing. If you notice these signs in yourself, take a break. baji's support team is always ready to help you set limits.

Yes, to take part in any activity at baji — including casino and sports betting — users must be 21 or older. Proof of age is required during the account verification process. This platform is strictly prohibited for minors, and if irregularities are found during verification, the account will be closed.

If you are having trouble controlling your gambling habits, contact baji's support team in Bangla via 24/7 live chat or email. They will explain your options for cooling-off, setting deposit limits, or self-exclusion. Maintaining responsible behaviour for yourself and your family is the most important thing.

baji users can request daily, weekly or monthly deposit limits through the support team. This is an effective way to keep your gambling within your budget. Once a limit is set, it generally takes up to 24 hours to take effect, but requests to increase a limit may take a little longer.

Operating an account on behalf of a minor or sharing a family account is strictly prohibited at baji. A national identity card or equivalent document is required as proof of age during the verification process. If any irregularity is found, the account is permanently closed and deposited funds are not returned.

For the welcome bonus, the wagering requirement is 10 times the bonus amount. For example: if you deposit ৳1,000 you receive a ৳1,200 bonus, giving you a balance of ৳2,200. Before withdrawing the bonus funds, you must wager ৳1,200 × 10 = ৳12,000. Wagering applies only to the bonus amount — not to the original deposit.

Bets placed on slot games, live casino, sports betting including cricket, and card games generally count in full towards wagering. However, some games or betting markets may contribute only partially. Check the support team or baji's terms and conditions page for the specific bonus terms.

The validity period of a bonus is set according to the terms of each individual offer. If wagering is not completed within the specified time, the bonus may be cancelled. Check the bonus section of your account to see your active bonuses and their expiry dates, or ask in Bangla via 24/7 live chat.

No. At baji, each person may open only one account and the welcome bonus can be received only once. If multiple accounts are created using the same device, IP address or mobile number, they will be closed and the bonus will be cancelled.

A minimum first deposit of ৳100 is required to receive the welcome bonus at baji. The bonus is 120% of the first deposit, up to a maximum of ৳5,000. This means depositing ৳8,400 or more gives you the maximum bonus of ৳5,000 and a balance of ৳13,400. This bonus is not free money — wagering of ৳5,000 × 10 = ৳50,000 is required before withdrawal.

Yes. The baji Cricket Excitement Reward offer gives a 40% bonus once per weekend on cricket betting deposits, up to a maximum of ৳4,000, with a minimum deposit of ৳100. Example: a deposit of ৳2,000 gives a bonus of ৳800, with wagering of ৳800 × 18 = ৳14,400. This offer is particularly useful during BPL or the T20 World Cup.

Yes, to withdraw at baji you must use a mobile wallet — bKash, Nagad, Rocket or Upay — registered in your own name. Sending to a wallet in someone else's name is not possible and such requests are rejected for security reasons. If the names do not match, the withdrawal may be held.

No. The full wagering requirement must be completed before withdrawing winnings earned from a bonus. For the welcome bonus, you must wager 10 times the bonus amount. Only after the wagering is completed will the winnings earned from the bonus be eligible for withdrawal.

Yes, withdrawals at baji are available seven days a week, twenty-four hours a day — whether it is late at night or a public holiday. Withdrawals generally take between 15 minutes and 2 hours to process. If there is a possibility of a longer wait at unusual times, the support team will let you know.

Withdrawals from baji to bKash are generally completed within 15 minutes to 2 hours. The same timeframe applies to Nagad, Rocket and Upay. If more than 2 hours pass and the money has not arrived, contact the support team via live chat with your transaction ID.

The minimum withdrawal amount at baji is ৳800. This limit is the same across all methods — bKash, Nagad, Rocket and Upay. Withdrawal requests below ৳800 will not be accepted, so keep track of your balance.

If your withdrawal is stuck, first confirm that your account is fully verified and that the wallet name and phone number match the details on your account. If there is still a problem, get support in Bangla via baji's 24/7 live chat — contacting them with a transaction ID or screenshot will help resolve the issue faster.

To play any game at baji — including slots, live casino or sports betting — the minimum deposit is ৳100. This limit is the same across all methods: bKash, Nagad, Rocket and Upay. Deposits below ৳100 are not accepted.

Log in to baji here and go to the deposit section. Select Nagad, enter the amount (minimum ৳100) and follow the instructions on screen. Confirm the payment using your Nagad app or *167#. Once the deposit is successful, your balance will update instantly.

Log in to your baji account and go to the cashier or deposit option. Select bKash as the payment method and enter the amount (minimum ৳100). Send money from your bKash app to the provided bKash number and save the reference number. Once the payment is confirmed, your balance will update.

Whether a charge or fee applies to baji deposits depends on the terms of your own mobile wallet service (bKash, Nagad, Rocket, Upay). It is a good idea to check your wallet service's fee policy before making a deposit.

Wait a few minutes — sometimes there can be a short delay due to temporary server load. If the balance has not increased after 15–20 minutes, collect your transaction ID or screenshot from your wallet and contact baji's 24/7 live chat in Bangla. Having proof on hand means the issue can be resolved quickly.

Yes, Rocket — the mobile wallet of Dutch-Bangla Bank — can be used at baji for both deposits and withdrawals. The minimum deposit is ৳100 and the process is just as straightforward as bKash or Nagad. Go to the deposit section from your account, select Rocket and follow the instructions.